mikitoto Platform Privacy Notice
This page describes what we collect when you use mikitoto and how we keep that data protected. We at mikitoto take your privacy seriously. Our platform operates in supported jurisdictions where local law permits, and we follow data-protection principles that apply to our users across Indonesia and neighbouring regions.
We collect information to deliver our sportsbook, live-dealer tables, slot games, and esports markets. Your data helps us verify your account, process deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet), and ensure fair gameplay. We do not sell your personal information to third parties for marketing purposes.
What we collect on mikitoto
We collect your email address, phone number, and full name when you register. During account verification, we request identity documents (national ID, passport, or driver's licence) and proof of address. This information is mandatory under Indonesian financial regulations and helps us prevent fraud and money laundering.
When you deposit or withdraw, we record the payment method, amount, timestamp, and transaction status. If you use DANA or e-wallet, we receive confirmation from those providers. Bank transfers via mobile banking or local payment are logged with your account reference. We also collect your IP address, device type, and browser information to detect unusual login patterns and protect your account from unauthorised access.
How we use your data on mikitoto
We use your email and phone to send account notifications, deposit confirmations, and withdrawal updates. During major events—Liga 1 matches, Piala Indonesia fixtures, or Premier League weekends—we may send optional promotional messages about new markets or live-dealer table availability. You can opt out of these at any time via your account settings.
Your identity documents are kept in encrypted storage and shared only with our compliance team and, if required, with Indonesian financial regulators. We do not share your personal data with game providers, sportsbook operators, or live-dealer studios; they receive only your anonymised player ID and session token.
We retain your transaction history for seven years to comply with Indonesian tax and anti-money-laundering law. After that period, we delete or anonymise your records unless we are legally required to retain them.
Cookies and tracking on mikitoto
Our platform uses session cookies to keep you logged in on your phone or browser. We also use analytics cookies to understand how users navigate our sportsbook, live tables, and slot sections. These cookies do not identify you personally; they help us improve page load times and fix bugs.
You can disable cookies in your browser settings, but this may prevent you from accessing your mikitoto account or placing transactions. We do not use third-party tracking pixels or retargeting ads.
Your rights and our commitments
You have the right to request a copy of your personal data held on mikitoto. You can also ask us to correct inaccurate information or delete your account and associated records (subject to legal retention obligations). To exercise these rights, contact our support team via the contact details below.
Our servers are located in Southeast Asia. Your data may be processed outside your home jurisdiction, but we apply the same security standards regardless of server location. We use industry-standard encryption (TLS 1.2+) for all data in transit and at rest.
Key takeaways
- We collect email, phone, identity documents, and transaction history to operate mikitoto securely.
- Your payment details are encrypted and never stored on our servers.
- We retain data for seven years or as required by Indonesian law.
- You can request access, correction, or deletion of your personal data at any time.
Contact and updates
If you have questions about how we handle your data on mikitoto, or if you wish to exercise your privacy rights, contact our support team. We are available via email and live chat during standard business hours. Our support staff can assist users across Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta.
We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or a prominent notice on our platform. Your continued use of mikitoto after such updates constitutes your acceptance of the revised policy.
Our services are available only where local law permits. We do not knowingly collect data from users in jurisdictions where online gaming is prohibited. If you believe your data has been collected in violation of this policy, please contact us immediately.